Return and Refund Policy
At Kyan Jewelry, we want you to be completely satisfied with your purchase. If you are not happy with your jewelry, you may return it within 30 days of receipt for a full refund or exchange.
Conditions for Returns
To be eligible for a return, please ensure that:
Items are unused and in their original packaging.
Personalized items are non-returnable unless there is a defect.
Proof of purchase is required.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.
For any questions regarding returns, please contact us at info@kyanjewelry.com.
Damages and Issues
Please inspect your order upon receipt. If you receive a defective, damaged item, or the wrong item, contact us immediately so we can evaluate the issue and resolve it.
Free delivery worldwide
Enjoy free shipping over $ 500 on all orders worldwide! We will deliver your treasures right to your doorstep, completely free of charge.
Contact Us
Experience the Luxury of Tailored Assistance for Every Order and Inquiry.
Customization
Personalize your jewelry by choosing your favorite gemstones or engrave meaningful messages that reflects your unique style and story.
Secure payments
Shop with confidence knowing that your payments are secure. We ensure that your financial information is protected with every purchase.